BB345 Privacy Policy – Our Commitment to Protecting Your Data

Bb345 collects certain personal information in order to provide its services. This information comes from two sources — what you provide directly, and what is collected automatically while you use the platform.

Information you provide directly:

• At registration: full name, date of birth, mobile number, and password.
• During KYC verification: a photo of your National ID or passport, and mobile banking details.
• Transaction timing: payment details related to deposits and withdrawals.
• When contacting support: any information you share via chat or email.

Automatically collected data:

• IP address and device information (model, operating system, browser).
• Usage patterns: pages visited, time spent, and games played.
• Login timestamps, location data (country-level only), and session information.
• Preference data collected via cookies and tracking technologies.

The reasons bb345 uses your data are clearly outlined below. Your information is never used for any undisclosed purpose.

Bb345 never sells your data to third parties for advertising purposes. Promotional communications — such as new offers or bonus notifications — are only sent with your consent, and you can opt out at any time.

All data stored at bb345 is protected using industry-standard security technology. Here's what we use to keep your data safe:

• 256-bit SSL Encryption: All data transfers are encrypted—no one can intercept or read them in transit.
• Encrypted Database: Data stored on our servers is also kept in encrypted form.
• Two-Factor Authentication: 2FA is mandatory for admin access.
• Regular Security Audits: Independent third-party cybersecurity experts conduct regular system audits.
• Data Backup: Data is backed up on secure servers — eliminating the risk of data loss.

Even after an account is closed, bb345 may retain certain data for a specified period to meet legal obligations. Transaction records are typically kept for 5 years and KYC information for 7 years — after which they are securely deleted.

Bb345 does not sell your personal data. However, limited data sharing with trusted partners may occur where necessary to deliver our services:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banks to verify transactions.
• Game Providers: Minimal data is shared with providers such as Pragmatic Play and Evolution Gaming solely for the purpose of managing game sessions.
• KYC Verification Body: Information may be shared with regulatorily approved bodies for identity verification purposes.
• Legal Authority: Data is disclosed in response to a court order or a lawful request from a regulatory authority.
• Cybersecurity Partners: To operate our fraud detection and prevention systems.

Your data is never shared for any purpose beyond those stated above. All third parties working with bb345 are contractually bound to uphold the same privacy standards.

Bb345 uses cookies on its website and app. Cookies are small data files stored in your browser that help make your experience smoother on return visits. The types of cookies we use are explained below:

Non-essential cookies can be disabled through your browser settings, though some features may not function correctly as a result.

Every registered bb345 user has certain fundamental rights regarding their personal data. To exercise these rights, support@bb345.bestEmail us at.

• Right to Know

  You can request a full report of all personal data bb345 holds about you. Upon request, this will be delivered within 30 days.

• Right to Rectification

  If your profile contains incorrect or outdated information, you can request a correction. Changes to your name or date of birth may require you to resubmit your KYC documents.

• Right to Erasure

  You may request account closure and deletion of your data. However, certain information must be retained for a specified period due to legal obligations.

• Right to Object to Processing

  You may object to certain types of data processing—in particular, you can opt out of marketing communications.

• Right to Data Portability

  You can receive your data in a machine-readable format — making it easy to transfer to another platform where applicable.

• Right to Restriction

  You may request that processing be restricted while a dispute over data accuracy is being resolved or while your rights are under consideration.

• Right to Withdraw Consent

  Where data is processed on the basis of consent, you may withdraw that consent at any time—this will not affect any processing that has already taken place.

Bb345 strictly enforces an 18+ policy. No data is collected from anyone under 18, and minors are not permitted to create an account.

Date of birth is verified at registration and confirmed again during the KYC process. If bb345 receives evidence that an account was created by someone under 18, that account will be closed immediately and all associated data securely deleted.

If you suspect a minor in your household is using bb345, contact our support team immediately — we'll take action right away.

Bb345 may update this Privacy Policy from time to time. Any changes will be notified via a notice on the platform, and the "Last Updated" date at the top of this page will be revised accordingly. For significant changes, you will be notified directly via your registered mobile number or email address.

Continued use of bb345 after receiving notice of changes will be taken as acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.